Terms & Conditions
OVERVIEW
This website is operated by GraceElizabethFineJewelry. Throughout the site, the terms “we”, “us” and “our” refer to GraceElizabethFineJewelry. GraceElizabethFineJewelry offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Terms & Conditions
Effective Date: [Insert Date]
Welcome to Grace Elizabeth Fine Jewelry (“Company,” “we,” “our,” or “us”). By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. General
By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting to this website.
2. Products
We offer both fine jewelry and demi-fine jewelry. While we strive to accurately display product images, colors, sizes, and descriptions, actual products may vary slightly due to screen settings, lighting, natural gemstones, handcrafted finishes, and manufacturing variations.
Because many pieces contain natural gemstones or pearls, slight differences in color, pattern, and inclusions are normal and make each piece unique.
3. Pricing
All prices are listed in U.S. Dollars (USD).
Prices are subject to change without notice. We reserve the right to correct pricing errors, typographical errors, or inaccuracies at any time, including after an order has been placed. If a pricing error occurs, we may cancel the order and issue a full refund.
Applicable sales tax will be added where required by law.
4. Orders
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product availability
- Errors in pricing or product information
- Suspected fraud
- Payment authorization issues
An order confirmation email does not constitute acceptance of your order. Your order is accepted only after it has been processed and shipped.
5. Payment
We accept payment methods displayed during checkout. Payment must be received in full before an order is processed.
6. Shipping
Shipping times provided are estimates and are not guaranteed.
Once a package has been transferred to the shipping carrier, we are not responsible for shipping delays caused by the carrier, weather, customs, or other circumstances beyond our control.
Customers are responsible for providing an accurate shipping address. We are not responsible for orders shipped to incorrect addresses provided during checkout.
Risk of loss transfers to the customer once the package has been delivered according to the carrier’s tracking information.
7. Returns & Exchanges
Please refer to our separate Return Policy for complete details.
Unless otherwise stated:
- Custom, personalized, engraved, made-to-order, resized, and special-order items are final sale.
- Earrings are final sale for hygiene reasons unless defective.
- Returned items must be unworn, unaltered, and in original condition.
We reserve the right to deny returns that do not meet these requirements.
8. Repairs & Warranty
If your jewelry experiences a manufacturing defect within our warranty period, please contact us for evaluation.
Our warranty does not cover:
- Normal wear and tear
- Scratches
- Tarnishing
- Bent rings
- Lost or chipped gemstones due to impact
- Damage caused by misuse, accidents, chemicals, improper care, or unauthorized repairs
Warranty coverage is determined after inspection.
9. Jewelry Care
Proper care is essential for maintaining the beauty and longevity of your jewelry.
Customers are responsible for following our recommended care instructions. We are not responsible for damage resulting from improper care or handling.
10. Ring Sizing
Customers are responsible for ordering the correct ring size.
If resizing is available for a particular design, resizing fees and shipping charges may apply unless otherwise stated.
Certain ring styles cannot be resized.
11. Custom Orders
A deposit or full payment may be required before production begins.
Because custom jewelry is created specifically for you, all custom orders are final sale and cannot be cancelled, returned, or exchanged once production has started.
Production timelines are estimates and may vary.
12. Gift Cards
Gift cards are non-refundable and cannot be redeemed for cash except where required by law.
Lost or stolen gift cards may not be replaced.
13. Intellectual Property
All website content, including photographs, logos, graphics, product descriptions, designs, text, videos, and branding, is the property of Grace Elizabeth Fine Jewelry and may not be copied, reproduced, distributed, or used without prior written permission.
14. Limitation of Liability
To the fullest extent permitted by law, Grace Elizabeth Fine Jewelry shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or website.
Our total liability shall not exceed the purchase price paid for the applicable product.
15. Disclaimer
All products are provided “as is” except where otherwise required by law.
We make no guarantees that our website will operate uninterrupted or be free from errors or viruses.
16. Privacy
Your use of this website is also governed by our Privacy Policy.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of the State of Louisiana, without regard to its conflict of law principles.
Any disputes arising under these Terms shall be resolved in the state or federal courts located in Louisiana.
If you have any questions regarding these Terms & Conditions, please contact us.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at
Email: graceelizabethfj@gmail.com
Telephone Number: 13373563700